Privacy Policy

Privacy Policy for Destiny Care Solutions

At  Destiny Care Solutions, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information we collect from our clients and website visitors. By accessing our services or visiting our website, you consent to the terms outlined in this policy.

Information We Collect:

1. Personal Information: We may collect personal information such as names, addresses, contact details, medical history, insurance information, and other relevant information necessary for providing healthcare services.

2. Website Information: We may collect non-personal information, such as IP addresses, browser types, referring websites, pages visited, and time spent on our website. This information is collected through the use of cookies and other tracking technologies.

How We Use Your Information:

1. Providing Healthcare Services: We collect and use your personal information to provide healthcare services, including diagnosis, treatment, and coordination of care.

2. Communication: We may use your personal information to communicate with you regarding appointments, test results, treatment plans, and other healthcare-related matters.

3. Improving Our Services: We may use your information to analyse trends, improve our services, and enhance the user experience on our website.

4. Legal Compliance: We may use and disclose your personal information as required by law, including responding to court orders, subpoenas, and other legal processes.

How We Protect Your Information:

1. Security Measures: We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

2. Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

3. Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary for providing healthcare services or as required by law.

Your Rights:

1. Access and Correction: You have the right to access and correct your personal information. If you believe that any information we hold about you is inaccurate or incomplete, please contact us to request corrections.

2. Opt-Out: You have the right to opt-out of receiving marketing communications from us. You can do so by following the unsubscribe instructions provided in our emails or by contacting us directly.

3. Privacy Concerns: If you have any concerns about our use of your personal information or this Privacy Policy, please contact us. We will investigate and address your concerns promptly.

Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us:

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at enquiries@destinycaresolutions.co.uk

Last updated: July 2023